Refund policy

Refund, Exchange & Return Policy

Effective Date: 06/01/2026

At The Keke & Kj Show, we take pride in providing quality products to our customers. Please review our policy carefully before continuing and making a purchase.

Exchanges

We will gladly offer exchanges for items that arrive damaged or defective.

To request an exchange, customers must:

• Contact us within 3 days of receiving the item.
• Provide clear photographic proof of the damaged or defective item, including photos of the product and packaging.
• Email all information to thekekeandkjshow@gmail.com with your order number.

Once your request has been reviewed and approved, we will provide instructions for the exchange process.

Please note that exchanges are only available for items that are damaged upon arrival or received in error.

Refunds

All refund requests are reviewed on a case-by-case basis.

Refunds are issued solely at the discretion of The Keke & Kj Show ownership.Approval of a refund is not guaranteed.

If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your financial institution.

Returns

We do not accept returns.

Due to the nature of our products, all sales are considered final unless otherwise determined by The Keke & Kj Show.

Non-Refundable Items

The following items are not eligible for returns or exchanges unless they arrive damaged:

• Customized or personalized products
• Digital products and downloads
• Sale or clearance items
• Gift cards

Contact Us

For questions regarding this policy, please contact us at:

The Keke & Kj Show
Email: thekekeandkjshow@gmail.com
Website: www.thekekeandkjshow.com

Thank you for supporting The Keke & Kj Show! We appreciate your business and are committed to making your experience a positive one.