Shipping policy
Shipping Policy
Effective Date: 06/01/2026
Thank you for shopping with The Keke & Kj Show! We are excited to provide products that inspire, empower, and bring joy to our community. Please review our shipping policy below.
Order Processing
Orders are typically processed in the order they are received. Because some of our products are custom made and others are fulfilled through third party vendors, processing and shipping times may vary.
Please allow up to 5 business days to receive your shipping confirmation and tracking information after placing your order.
Business days are Monday through Friday and do not include weekends or holidays.
Shipping Times
Shipping times vary depending on:
- Product availability
- Whether the item is custom-made
- Third-party vendor fulfillment schedules
- Shipping carrier delays
- Peak holiday seasons
Once your order has shipped, you will receive a confirmation email containing tracking information.
Custom & Made-to-Order Products
Many of our products are made especially for you. Custom and made-to-order items may require additional production time before shipment.
We appreciate your patience as we work to ensure that every item meets our quality standards.
Third-Party Fulfillment
Some products sold through The Keke & Kj Show are produced and shipped directly by trusted third-party vendors. As a result, shipping methods, carriers, and delivery timeframes may differ from order to order.
If your order contains multiple items, you may receive them in separate shipments.
Shipping Delays
While we strive to ensure timely delivery, The Keke & Kj Show is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Holidays
- Customs processing
- Incorrect shipping addresses provided by customers
- Circumstances beyond our control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided, please contact us immediately at thekekeandkjshow@gmail.com. We cannot guarantee address changes once an order has been processed or shipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, The Keke & Kj Show is not responsible for lost, stolen, or misplaced packages. Customers should contact the shipping carrier directly to file a claim.
Contact Us
If you have any questions about your order or shipping status, please contact us:
The Keke & Kj Show
Website: www.thekekeandkjshow.com
Email: thekekeandkjshow@gmail.com
Thank you for supporting The Keke & Kj Show!